Travix Nederland BV, Fraud and Deception
Gemelde gegevens (Fraud and Deception)
Omschrijving van de melding:
The customer service of Cheaptickets.nl is treating its customers very badly . We had booked return tickets from Amsterdam to Mumbai and back under the Cheaptickets reference no CHNL-16491663. The airline reference code for the booking is VKEKV3. The departure date is 03 July . The E ticket number is 2209482955708. I received an email from Lufthansa that I am entitled for a refund of the ticket or can re-book the ticket for another date, as due to the Corona situation, there is lot of uncertainty in Mumbai. I have sent several emails to Cheaptickets.nl. There is no response from Cheaptickets.nl, I wish to rebook the tickets for december for a good rate available now.. But Cheaptickets.nl is not responding to emails causing me immeasurable loss . I have paid additional amount for premium service at the time of ticket booking . i am entitled to service and my questions answered in a timely manner. It is terrible that Cheaptickets. by not responding is defrauding the customers and causing them loss.